Refund policy

We don’t accept returns or exchanges, as all items are made to order and we operate without a physical storage facility.

However, your satisfaction is very important to us!

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at support@flagnation.net.

We’ll review the issue and, if approved, issue a full refund or replacement at no additional cost.

Please include your order number and a photo of the item when reaching out so we can resolve the issue quickly.