Refund policy
Returns & Refunds
At Flag Nation, we want you to be happy with your order, and if something isn't right, we're here to help. As our products are fulfilled by partners around the world and we do not operate a physical storage facility, we are unable to accept returns or exchanges for change of mind, incorrect size, or other personal preferences.
Damaged, Defective or Incorrect Items
However, if your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at support@flagnation.net.
To help us resolve the issue quickly, please provide:
- Your order number
- A photo of the item
- A brief description of the issue
Once we've reviewed your request, we'll provide a full refund or replacement at no additional cost, where appropriate.